Holy See

• Local phone number

  Phone numbers are not available within the Holy See, but may be purchased from another country.

  Not supported

• SMS messaging

  Text messaging is not available in the Holy See, so WhatsApp carries invitations and reminders instead.

  Not supported

• MMS messaging

  Picture messaging is not available in the Holy See, so images travel as a WhatsApp attachment instead.

  Not supported

• Voice calls

  A call placed from Yembo cannot connect to a number in the Holy See.

  Not supported

• WhatsApp messaging

  Invitations and reminders run through the WhatsApp Business Platform, including media attachments. It is the channel that carries the conversation in the Holy See.

  Supported

• AI Self-Survey

  The customer captures their own home from the browser on their phone, with no application to install. Nothing in it depends on the telephone network in the Holy See, so it works wherever Yembo operates.

  Supported

• Smart Consult video chat

  A live guided walkthrough runs in the browser, with no application for the customer to install.

  Supported

• Onsite

  A surveyor captures the home in person on their own phone, which reaches the same AI and returns the same inventory as a self-survey. Available in the Holy See on the same terms.

  Supported

• Estimates

  Estimates follow national conventions, and the FEDEMAC and FIDI conventions cover cross-border moves. Yembo returns volume in cubic meters.

  Supported

• Claims

  A claim is documented and adjudicated in the browser from the same capture, so it depends on no local carrier and is available in the Holy See.

  Supported

Data residency and privacy

A survey captured in the Holy See is processed and stored in the European Union region. Data does not leave that region in the ordinary course of business. For more information, see the Data Storage Policy.

Compliance certifications for this market

• ISO 27001:2022Certified information security management system.
• SOC 2 Type IIAudited controls over security and availability.
• Trust CenterAudit reports, subprocessors, and the current status behind every certification listed here.Open the Trust Center