Yembo saves time and cuts operational cost by letting a non-expert run a video survey and instantly generating an accurate visual inventory of the property, for fast, accurate estimates.
A homeowner in their living room recording a self-survey with their phone, with Yembo AI capture switched on.
Trusted by leading moving companies
From video survey to booked in minutes
Yembo AI cubes the video, so the inventory and the packing list build themselves and the surveyor can focus on what matters most, which is the customer.
With four ways to run a survey, a moving company can put a flexible workforce against seasonal demand, reduce operational cost, and close leads faster.
Patrick Gomez, Head of Virtual Operations at Imlach Group, speaking about the results of running surveys on Yembo.
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"Yembo has enabled 3X more surveys while improving survey accuracy. Our surveyors went from doing 2-3 surveys a day to 8-10 surveys."
Every one of them produces the same visual inventory. The choice is only about who holds the camera and how much of the work you want to keep in house.
A customer opens a survey link on their phone, records each room of their home, and reviews the visual inventory the AI generates from it.
01
AI Self-Survey
Yembo AI Self-Survey sends the customer a link and lets them record their own home from the browser on their phone. A few snapshots of each room come back as a priced, numbered visual inventory, with no appointment to schedule and no surveyor to send.
A mover invites a customer to a Smart Consult, the customer joins the video call from their phone, the inventory builds in the web app during the call, and the customer reviews and accepts it.
02
Smart Consult
Yembo Smart Consult is a live video consultation the customer joins in one click. The surveyor directs the walkthrough, the AI builds the inventory while they talk, and the customer accepts it before the call ends.
03
Onsite
Yembo Onsite keeps the in-home visit and retires the cube sheet that went with it. The surveyor walks the property with a phone or tablet, the AI counts and cubes every room as they go, and the finished inventory syncs before they reach the truck.
04
Managed Survey
Yembo Managed Survey puts trained surveyors on your leads. They contact the customer, run the survey, and review the inventory, and your estimator receives a finished cube sheet without anyone on your team holding the call.
More surveys, at lower cost, with fewer errors
More accurate surveys
96%
More accurate surveys
Survey cost reduction
30%
Survey cost reduction
More surveys completed
3X
More surveys completed
Survey the home from a phone
The customer, a surveyor, or a Yembo surveyor walks the property on camera. Every room is captured in a few minutes.
AI creates the visual inventory
Yembo cubes the video and returns a color-coded, numbered inventory and packing list without anyone counting boxes.
Send the estimate and collect a signature
Price the shipment against the inventory and send it for e-signature while the customer is still on the call.
Visual inventory
Every survey ends in a visual inventory
A cube sheet is a list of nouns. It asks the customer to trust that the number at the bottom describes their home, and it gives the crew nothing to look at before they arrive.
Yembo generates a color-coded, numbered inventory straight from the video survey, with the room photos the items were counted in sitting next to them. Share it as a PDF or a web link, and everyone downstream is looking at the same house.
The old wayA cube sheet the customer has to take on faith.The new wayEvery item numbered, photographed, cubed, and weighed.
Value at every stage of the move
The inventory is built once during the survey, and then it keeps earning through the booking, the move, and anything that follows it.
Before the move, confirm the inventory on the spot
Clear, color-coded, numbered photos of every item let the customer and the surveyor align on the details in the moment. Agreement reached during the survey is agreement that does not turn into a dispute later, which is what closes the booking faster.
During the move, give the crew eyes inside the home
Share the visual inventory with operations and the driver before the truck leaves the yard. The crew arrives knowing what is in the house, what it weighs, and what equipment the job needs, so move day runs shorter and with fewer surprises.
After the move, hold visual proof for claims
Room-by-room photo summaries put the evidence in one place when a claim comes in. Locating the item as it looked before the crew arrived resolves the dispute quickly, reduces liability, and keeps the loss off the books.
Reduction in weight variance
5%
Reduction in weight variance
Positive customer feedback
99%
Positive customer feedback
Increased booking rate
10%
Increased booking rate
Movers who run on Yembo
Companies from single-market family businesses to the largest independent mover in North America put Yembo against their survey and estimate work. Each story is one download.
JK Moving Services
Sterling, Virginia
Moves: Booked using Yembo
5.9K+
Moves
Booked using Yembo
Accuracy: On surveys conducted
94%
Accuracy
On surveys conducted
Increase: In revenue growth, year over year
87%+
Increase
In revenue growth, year over year
“We wouldn't be doing what we're doing if it weren't for Yembo. We are doing things at JK Moving because of Yembo.”
“Yembo has revolutionized the in-home estimate game for the moving industry. By using this software, we have doubled our efficiency and increased our accuracy with our estimates, raising our customer service scores across the board.”
Avg. rating: From customers after a Yembo AI survey
98.6%
Avg. rating
From customers after a Yembo AI survey
“Yembo is empowering the next generation of movers — helping make old movers relevant again and helping small movers compete with the industry giants. Yembo is the stone that truly helps and empowers Davids to beat Goliaths.”
“Yembo has been a critical partner in helping New World successfully navigate the COVID-19 pandemic, and offers a safe, cost-effective pre-move survey experience.”
“We are obviously big fans of Yembo. I've been waiting for a platform like this for 10 years. I have gone from lead to booked and accepted haul on a shipment in under an hour — I was never able to do that before.”
What is AI-powered video survey software, and how does it work?+
AI-powered video survey software allows moving companies to conduct virtual surveys, create detailed inventories, and generate quotes remotely. Using AI, surveyors video each room and the software automatically produces an inventory.
How does AI video survey software improve operational efficiency?+
It streamlines the survey process, reducing travel and manual data entry needs. Automating inventory creation frees up staff time for more daily surveys.
How does AI video survey software enhance customer experience?+
It speeds up the quoting process with faster, more accurate estimates, and provides digital access to a detailed inventory for transparency and confidence.
Is AI video survey software adaptable for unique moving needs?+
Yes. It is highly adaptable, with customizable inventory lists and specific item inclusions for special handling or unique packaging requirements.
How does AI improve the scalability of moving operations?+
It handles increased demand without added strain by making surveys simple enough for non-experts, which is what carries a business through peak season.
Survey video and inventory data are customer property. How they are stored, who can reach them, and the audits behind that are documented on the trust page.
See a survey run on a real home
A 30-minute walkthrough with our team, using a property the way your surveyors would.
Ken CohenSVP, Business Development & Consumer Sales
Kirsten WilsonRegional Sales Director
Patrick GomezHead of Virtual Operations
Justin WalshManaging Director & Chief Innovation Officer
Brian HenryPresident
Allan BrownSales Manager