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Surveys

Managed Survey

Yembo Managed Survey puts trained surveyors on your leads. They contact the customer, run the survey, and review the inventory, and your estimator receives a finished cube sheet without anyone on your team holding the call.

Capacity you do not have to hire

Survey demand is seasonal and surveyors are not. A team sized for August is idle in January, and a team sized for January turns leads away in the summer, which is the expensive one.

A managed survey moves that problem off your payroll. The work scales with the leads you send, and the inventory that comes back is the same visual inventory the other three methods produce.

What lands with your estimator: every room captured, counted, and cubed, ready to price.

What Yembo handles

  • Customer outreach

    Yembo surveyors make first contact once the lead reaches them, so nobody on your team is chasing a customer who has not opened the link.

  • Scheduling and reminders

    The consult is booked, confirmed, and followed up. A customer who misses one is re-engaged rather than written off.

  • The survey itself

    A trained surveyor runs the walkthrough end to end, whether that is a live consult or a self-survey they have talked the customer into starting.

  • Inventory review

    The AI output is checked by the surveyor who ran the capture before it goes anywhere, so what you receive has already had a human read it.

What stays yours

Outsourcing the survey is not outsourcing the customer. The parts of the job that decide whether the move is booked and what it earns stay inside your business.

  • The price

    Yembo produces the inventory. Your tariff, your discounts, and your judgment produce the number on the estimate.

  • The customer relationship

    The survey is delivered under your brand. The customer is booking a move with your business throughout.

  • The decision to close

    The finished cube sheet lands with your estimator, who sends the estimate and holds the conversation that follows it.

How the finished survey reaches you

The completed inventory arrives in the same web app your own surveys land in, so a managed survey and an in-house one sit side by side and your estimators work one queue rather than two.

From there it moves the way any other survey does, as a shareable visual inventory, a cube sheet, or a record pushed into the system you already run your moves from.

The survey itself is delivered in any of the 21 languages the product ships, so a managed survey is available to your customers in the language they booked in. Scheduling windows and staffed coverage are set in your service agreement rather than fixed here.

The Yembo visual inventory shown on a laptop and a phone at once, with numbered room photographs beside the matching item list.

Talk through a managed survey

A 30-minute conversation about your lead volume, the coverage you need, and what it would cost.

Request a Demo