Legal

Subprocessor List

Last updated: June 30, 2026

Yembo uses certain suppliers to provide services to its customers, listed below.

Entity namePurpose
Amazon Web Services, Inc.Provides infrastructure hosting services for the Yembo platform
Atlassian US, Inc.Jira and Trello are ticketing management systems for organizing projects
Avoma, Inc.Provides analysis of calls with Yembo customers
Elastic Inc.Close.io by Elastic provides customer relationship management database and telephony services for Yembo Sales and Customer Success teams
Google, LLCProvides mapping and directions functionality within the Yembo platform
HubSpot, Inc.HubSpot provides customer relationship management database and telephony services for Yembo Sales and Customer Success teams
Intercom, Inc.Provides integrated chat to facilitate support between Yembo support personnel and customers
LogRocket, Inc.Provides troubleshooting capabilities for Yembo support personnel
Mailgun Technologies, Inc.Provides email notifications from the Yembo platform
MongoDB Inc.Provides database hosting services for the Yembo platform
Nylas Inc.Provides email integration that clients can optionally use within the Yembo platform
Twilio Inc.Provides telephony and video chat services for the Yembo platform
Zoom Video Communications, Inc.Provides video communication capabilities for the Yembo Sales and Customer Success teams to communicate with prospects and customers
Evolve Bits, Inc. - ZenskarProvides billing system enabling the Yembo finance team to invoice customers

Getting notified for updates to the subprocessor list

Yembo will make updates to the subprocessor list via this website. To be notified by email when Yembo updates the subprocessor list, email privacy@yembo.ai with subject line "Addition to Subprocessor Notification List". The email address sending the request will be added to the notification list.

To subsequently be removed from the subprocessor notification list, email privacy@yembo.ai with subject line "Removal from Subprocessor Notification List".

Objecting to a subprocessor

Submit your objection by email to privacy@yembo.ai with subject line "Subprocessor Objection", along with your name, your company's name, the name of the Yembo service, the name of the subprocessor, and the grounds for objection. In the event that Yembo receives a customer's objection to a subprocessor, Yembo will follow the applicable procedures outlined in the agreement between Yembo and the customer that govern customer objections to the use of subprocessors by Yembo.